Help is here when you need it

If you’ve got questions, we’ve got answers. Whether it’s on the phone, online or on our customer forum, we can help you get up and running and ready to power through your next project.

Give us a call

For all Customer Service requests, please call 1-855-EGO-5656 (1-855-346-5656). Our team is standing by ready to assist:

8:30am – 8:00pm EST(Monday – Friday)

10:00am – 6:00pm(Saturday and Sunday)


Please note: If you believe your tool is defective and would like to submit a warranty claim, please make sure you’re with your tool(s) when you call, as we’ll want to perform some troubleshooting while you’re on the phone with us.

Contact us online

If you would like to contact us online about an issue you’re having with one of your EGO products, please create a new case.

Get answers from other EGO owners

Online help is always available from our community of EGO users. Join in our peer-to-peer discussion to get your questions answered, share your ideas and feedback, and give back by helping others.

A man working on a  laptop and a woman on the phone in a garage with garden tools in the background.