Frequently Asked Questions

General

EGO’s commitment to innovation is driven by a talented team of over 300 highly qualified technicians responsible for developing and delivering clean, reliable power tools for today’s switched-on customers. Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards
EGO is part of a global manufacturing business established in 1993, employing over 5,500 people and producing over 10 million units each year, which are sold in over 30,000 outlets in 65 countries worldwide. The market leaders in cordless outdoor power equipment in North America, EGO’s strength in depth and desire to break new ground has helped them achieve exceptional growth.
Innovation runs right through every aspect of our organization. Not only in the products we develop but also in the ways we operate and the places we work. In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. This has saved the equivalent of 1.5 gallons of gas per square foot each year. The roof of our Green Power Industrial Park features a 2-megawatt photovoltaic power station. Known as ‘The Blue Roof’ the power this generates, year-on-year, saves the equivalent of 755 tons of coal, as well as cutting Sulphur Dioxide emissions by 50 tons and Carbon Dioxide emissions by 1677 tons annually. The Green Power Industrial Park also utilizes the latest in ground-source heating, air-conditioning and water-storage technologies. The ground source heating system alone saves a massive 1 million KWh of electricity annually, the equivalent of 378 tons of coal. Cutting Sulphur Dioxide emissions by around 25 tons and Carbon Dioxide emissions by 839 tons each year.
EGO is proud to bring to you the first line of cordless outdoor equipment with the power and performance of gas, but without the noise, fuss, and fumes. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. Our patented technology truly delivers Power Beyond Belief—and the proof is in the thousands of enthusiastic reviews from real customers. Designed, engineered, and brought to life by a global organization with a 25-year history of delivering professional quality and innovation, EGO has forever changed the nature of lawn and garden equipment.
Yes, we do. Please check individual product detail pages for availability.
EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. For more information, please click here.