Contact Us

Due to COVID-19, we have made a temporary adjustment to our customer service hours. For the fastest phone service, we recommend you call early in the day and select our callback option. We are also asking that all product registrations be completed online during this time, and encourage you to explore our How-To Videos for additional support. Thank you for your patience and understanding during this challenging time.

Get Support

Call Us

Call Us For all Customer Service requests, please call 1-855-EGO-5656 (1-855-346-5656).

Please note our temporary change to customer support hours:

8:00am - 5:00pm EST (Monday – Friday)

10:00am - 6:00pm EST (Saturday and Sunday)

If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while you’re on the phone with us.

Create a Case ONLINE

To contact us online about an issue you’re having with one of your EGO products, please create a new case. You must have an EGO account (or create one) to create a support case online.

Begin Case

Visit our safety recall page for any EGO recalls.


Check out our library of quick how-to videos. You’ll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries.

Start Watching

Dealer Inquiries

If you're a current EGO dealer or interested in joining our dealership program, please call: