5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers.
Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims.
EGO Authorized Retailers: Click here
LIMITED SERVICE WARRANTY
FOR FIVE YEARS from the date of original retail purchase, this EGO product is warranted against defects in material or workmanship. Defective product will receive free repair.
FOR THREE YEARS from the date of original retail purchase, the EGO POWER+ System battery pack and charger are warranted against defects in material or workmanship. Defective product will receive free repair.
The carbon fiber shaft on the string trimmer (model number ST1520 and ST1520S) is backed by a lifetime warranty. A broken or bent shaft under normal use will receive free repair.
HOW TO OBTAIN SERVICE
For warranty service, please contact EGO customer service toll-free at 1-855-EGO-5656. When requesting warranty service, you must present the original dated sales receipt. An authorized service center will be selected to repair the product according to the stated warranty terms. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. This deposit is refundable when the repair service is deemed to be covered under warranty.
To the extent permitted by applicable law, all implied warranties, including warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE, are disclaimed. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to five years from the date of purchase for outdoor power equipment and three years from date of purchase for battery pack and charger. Chervon North America is not responsible for direct, indirect, incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For customer service contact us toll-free at: 1-855-EGO-5656 or EGOPOWERPLUS.COM EGO Customer Service, 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503