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Customer service Request
For all Customer Service requests, please dial 1-855-EGO-5656 (1-855-346-5656).
Please note our temporary change to customer support hours: 8:00am-5:00pm EST (Monday-Friday) & 10:00am-6:00pm EST (Saturday and Sunday).
Please Note: If you believe your tool is defective and would like to submit a warranty claim, for fastest service, we highly recommend you call our customer service team at 1-855-346-5656 instead. Please be sure you are with your tool(s) when you call, as we will want to perform some troubleshooting with you at that time.