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Customer service Request
For all Customer Service requests, please dial 1-855-EGO-5656 (1-855-346-5656).
Agents are available 8:30am–8:00pm EST (Monday–Friday) & 10:00am–6:00pm EST (Saturday and Sunday).
Online help is always available at https://community.egopowerplus.com
For media inquiries, please visit http://egopowerplus.com/pages/press-room
Please Note: If you believe your tool is defective and would like to submit a warranty claim, for fastest service, we highly recommend you call our customer service team at 1-855-346-5656 instead. Please be sure you are with your tool(s) when you call, as we will want to perform some troubleshooting with you at that time.